Shipping policy

At UVishmyHerbal, we are committed to delivering your orders safely and on time. Please read the following shipping information before placing your order.

1. Order Processing

• Orders are processed within 1–2 business days after successful order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Once your order has been shipped, you will receive a shipping confirmation along with tracking details.

2. Shipping Time

• Estimated delivery time is 3–7 business days from the date of dispatch.
• Delivery timelines may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
• Remote and non-serviceable locations may require additional delivery time.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
• Any free-shipping offers will be subject to the terms and conditions mentioned on the website.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared with you through your registered email address and/or mobile number.

You can use the tracking information to check the current status of your shipment.

5. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

• Courier service disruptions
• Severe weather conditions
• Public holidays
• Incorrect or incomplete address details
• Remote delivery locations
• Other circumstances beyond our control

We appreciate your patience in such situations.

6. Incorrect Address

Please ensure that your shipping address, contact number, and other delivery details are correct before placing your order.

UVishmyHerbal will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Damaged or Tampered Package

If you receive a package that appears damaged, opened, or tampered with, please contact us as soon as possible with photographs/videos of the package and the product.

We will review the issue and assist you according to our return/replacement policy.

8. Failed Delivery

If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or does not respond to the courier, the shipment may be returned to the sender.

Any re-shipping charges, where applicable, may be payable by the customer.